The technical staff of Omicron Panama Corporation offers a fast adaptable service to meet the most demanding repair needs. Our service for Kyocera products, counts with an in house lab which is equipped for fast and efficient repairs. The permanent stock of spare parts allows us to meet immediate repair demands of any Kyocera equipment.
The following table provides general guidelines for self-help troubleshooting.
If you encounter a problem with the machine, see the checkpoints and perform the procedures in the following indicated steps. If the problem persists, contact your service representative:
Error Message |
Checkpoints |
Corrective Actions |
Solution |
Acceptable staple
count exceeded. |
Is the acceptable staple
count exceeded? |
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job. |
— |
Add paper in cassette
|
Is the indicated cassette out
of paper? |
Load paper. |
|
Add paper in Multi
Purpose tray. |
Is the paper of the selected
size loaded in the multi
purpose tray? |
Load the paper in the multi purpose
tray which is of the size and type
indicated on the touch panel. |
|
| Add staples. |
Has any of the document
finisher run out of staples? |
If the staples are depleted, the
machine will stop and the location of
staple depletion will be indicated on
the touch panel.
Leave the machine on and follow the
instruction to replace the staple case.
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job. |
— |
Add toner.
[C][M][Y][K] |
– |
Replace the toner container. |
|
| Box limit exceeded. |
– |
Document box is full, and no further
storage is available; Job is canceled.
Press [End]. |
— |
| – |
Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print without
using Repeat Copy.
Press [Cancel] to cancel the job. |
— |
Cannot connect to
Authentication Server. |
– |
Press [End] and check the following
items:
• Registration to Authentication
Serve
• Password and computer address
for Authentication Server
• Connection of Network |
— |
